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We hope this Thanksgiving finds you healthy and happy. Thank you to the MAC Community for your outreach and dedication to protecting the payment ecosystem amid these unique times.

The MAC Education Committee is pleased to announce a new webinar for December.

"Reducing the True Cost of Fraud to Your Business:
Reflections on 2020 and the Era of COVID-19”

What is an election process without a hanging chad or two? We apologize for an editing error that resulted in several standing advisors to the MAC Board not being included on the board announcement in the November 4th issue of MAC Dispatch.

MAC announces the election of new officers, directors, and advisors to its Board of Directors to serve for the 2020-2022 term. MAC had a record number of applicants for this year’s election process, with many talented and qualified candidates The final elected slate consisted of 16 officers, directors, and advisors who reflect the broad and diverse nature of MAC’s membership.

MAC’s Education Committee is seeking responses to the Risk Loss Survey. The survey benchmarks fraud and financial loss trends, underwriting, and risk monitoring methods.

Participation in this survey is a cornerstone of MAC membership. The greater the participation, the more significant results we can provide. The survey takes less than 7 minutes to complete, and we ask that one individual from each company completes this survey.

We need your response to continuing to strengthen communication in the payment ecosystem.

We are excited to deliver to you our first issue of MAC Dispatch. This is a cultivated news source designed to help you keep up to date with topics related to your daily jobs and MAC's broader mission to protect the payments ecosystem. This publication will come to you every Wednesday, and we will maintain past issues for access on the MAC Website. We want this resource to evolve to your needs. We will be monitoring what stories members find interesting.

As we enter the final months of 2020, I have some personal reflections on MAC and its future. We have a lot to celebrate, even in this challenging year with the impact COVID-19 had on many of our organizations and clients. The past year’s events provided us with an opportunity to pause and take stock of where we are and where we want to go. As MAC President during this period, I have the utmost respect for all of our members and their
continued dedication to a mission and profession that makes the world a better place by focusing on maintaining the payment ecosystem’s integrity. We all win when we collaborate to achieve that common objective.

Lois Greisman, Associate Director of the Federal Trade Commission’s Division of Marketing Practices (DMP), today received the 2019-2020 Roger W. Jones Award for Executive Leadership, presented by the American University’s Key Executive Leadership Programs. The award recognizes career executives in the federal government for their exceptional public service and dedication to the work and goals of government.